HitCigars

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WebSite: https://www.hitcigars.com
Head Office
Company Name: Hit Club Montenegro
Address: 81101, Podgorica, Montenegro
Warehouse
Company Name: Hit Club Serbia
Address: 11000, Belgrade, Serbia
Warehouse 2
Company Name: Hit Club Georgia
Address:  6200, Batumi, Georgia

General Information:
After some researches on authentic cigar websites, we have discovered a new website name HitCigars. HitCigars which was founded in 2010 as well as a legal company. This company where its head office located in Montenegro, ship products from their warehouse in Serbia and Georgia. You are able to find all kind of Havana cigars through this website.
It’s one of the wonderful website where you can find 100% authentic Habanos products and shop with confidence and trust.
HitCigars has one of the largest cuban cigars range in Europe
They are supplied by Official Dealer of Habanos S.A.

Note on their website:

“DIRECTLY OFFICIAL DEALER OF HABANOS SA.

HitCigars is purchasing all products directly from Official Dealer of Habanos S.A. officially and directly shipping from Duty Free to you. (Write to [email protected] for all questions.)

This helps us to remove all question marks from your minds.

* Directly from Official Dealer of Habanos S.A.
* 100% Authentic cuban Cigars
* Lowest Price Guarantee (Ship from Duty Free Zone)
* Quality Guarantee by La Casa del Habano

LOWEST PRICE GUARANTEED
All cigars are stored in a Bonded Warehouse. Our bonded warehouse is duly controlled by Customs and relevant governmental agencies. We are not paying any duties and taxes as we are located in a Bonded Warehouse and thanks to this we can provide you the top quality cigars for an affordable price. ”

Here a few good features of HitCigars that distinguish them from other authentic websites
* All cigar images on HitCigars.com taken by them instead of using representative ones.
* Reveal Box Code (Factory Code) located under box that you want to purchase.
* Official company and their supplier is La Casa Del Habano.

Price:
HitCigars offers the best prices to its customers for 100% authentic cigars moreover when you follow their campaigns, it is likely to get the lowest price that you cannot see anywhere.

Customer Satisfaction: 9/10
Product Authenticity: 100%
Price: 10/10 (Duty free price)

General Information: After some researches on authentic cigar websites, we have discovered a new website name HitCigars. HitCigars which was founded in 2010 as well as a legal company. This company where its head office located in Montenegro, ship products from their warehouse in Serbia and Georgia. You are able to find all kind of Havana cigars through…

Review Overview

Customer Satisfaction
Product Authenticity
Price

VERY GOOD

User Rating: 3.65 ( 517 votes)
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72 comments

  1. Finally I have placed my first order from them with hoyo de epicure no:2 yesterday and now awaiting for the delivery. Before I came across this article actually I was hesitating buying through them but since good informations about the company here I decided to try them. Lets wait how many days its gonna take to receive my order. I ll keep you all informed on the progress

    • and finally got my box with a one stick gift. wasnt thinking that it was gonna be this much easy and giving 5 stars of rate to them!!!

  2. I think Hitcigars is one f the trustworthy websites in europe. I have used them 3 times fırst 2 orders were ok no problem but last one shipping took almost 10 days which they already mention on their website under the shipping section but regardless everyting was good I will order soon again.

    • Hi adal have you experienced any problem besides delayed delivery? I have been considering to order but need to make sure if they are reliable or not

      Thank u

    • Relevant person’s comment has been removed due to CigarAnalysis’s rules.
      In order to publish online website comments, it has to be declared that you are a real customer.
      The reason why it is requested is to prevent any negative or positive propaganda about companies.
      “CigarAnalysis”

      • Dear Dale,

        Please share the ORDER NUMBER with us. Thereby you can get a better answer since it shows you are real customer. Otherwise your comment might be construed part of propaganda.
        (This is a standard warning for all readers who wants to write own experience)

    • HitCigars are genuine
      I have placed several orders and although because of Covid -19 there are delays noted on the site, all orders have been packed well in sometimes sealed boxes and arrived in perfect condition, their prices are also excellent and when new stocks arrive will be purchasing from them again: I thoroughly recommend with five stars

  3. assume hitcigars is the only website ship to my country Turkey. never tried them before but contemplating to try soon they look ok for now never ran ınto any complaints. I ll keep u guys informed when I order from them

  4. after I lookes at the comments made up my mind and ordered on this company and just received my cigars i can say theyhave really good customers service. They patiently repliedmy questions and the guy i talked to on the phone was so kind. Dont remember his name so everything is beeter than I expected. Definitely hitcigars will remain in my heart if they keep up like this.

  5. hi everyone

    I would like to share my view for hitcigars as well, basically ım totally satisfied with them since never gave me hassle in terms of shopping. they have such a good customer service and really contactable at any time. it is great to know there is someone out there to help me out anytime.

  6. It has been a week since I ordered but still no news. Hope doesnt take too long

    • Finally yesterday evening I did receive an email that my order had been shipped so now the all i need to do is wait for the delivery. Hope they meet my expectations.

  7. At every stage of shopping on hitcigars.com it is so lovely to know that you being taken care of. I wasnt beileving that they had such a good CS but in person I witnessed that. Good job hitcigars!

  8. Reasonable prices fast shipping and great customer service! For me the best place to buy my cuban cigars. I have purchased from them maybe 10 times never had any even small problem and glad to see hitcigars on your list.

  9. I think hitcigars is the only website manages to send my country, have chosen them almost hundred times very reliable company. I find them very successful on their job especially their customer service

  10. Great customer service so helpful staff and fast delivery thank u hitcigars u made my day with my lovely cigars

  11. Mr. Atilla is the most helpful gentleman I have ever seen. to place an order really easier with him always answering my questions with patient thank you very much hitcigars for having that kind of staff

  12. This is the shop that i ve been contemplating buying for long time. However still in dilemma about their quality of products. I already provide my cigars from somewhere but due to their increments on prices i had to look for an alternative and then came across hitcigars. So any suggestion for me?

  13. In terms of my experinces on this website, I am rating 8 out of 10. I have ordered from them over 10 times delivery was fast customer service like all said great but when it comes to prices little bit more expensive but overall reliable shop store

  14. As the name implies “HitCigars” never bought from any other place. HitCigars is the best place to get my cigars until others attain the same customer service .

  15. Im really suprised in terms of their customer service it really impressed me. Had my cigars yesterday and during every step of my order they took care of me so well.

  16. While i was looking for some online shops to buy cuban cigars i ran into this website and then hitcigars. I just placed my first order 2 days ago and just i just need to wait. As far as i read comments related to hitcigars, nothing negative so far which makes me really comfortable to buy from them ans hope i ll get what i paid for. Update u all on my order.

  17. Hello from Turkey. Hitcigars is the best online provider gör cuban for me. I buy my cigars since 2015 and really good quality and service.

  18. in my opinion, one of the best seleccion cuban cigars of europe and maybe world. The other one is cigarone. These two websites are my choose.
    thanks for your information about thse sites cigaranalysis.

  19. i found this website for looking backwoods vanilla cigars. great site but they are not shipping to Mexico at this time. I hopethey will ship soon.

  20. I couldn’t find Sancho Panza Eslavo in Serbia. I think all of them sold. So, i tried to find online and i found it on hitcigars. The customer service is very friendly. I received my Eslavo and it is really great regional cigar.
    Thanks for cigar and see you again for next shopping hitcigars.

    • Mr. Dragan’s comment has been published due to CigarAnalysis’s rules.
      *****
      According to CigarAnalysis rules, In order to publish someone’s comment on our website, he/she must declare that he/she is a real customer. The reason why it is requested is to prevent any negative or positive propaganda about companies.

      Following informations are kindly requested;

      Order number:
      Order details (screen shot):
      *****

  21. Not shipping to US as they claim “not safe”.
    No worries….other reputable suppliers will take the chance to service US customers.

  22. I have received my order Romeo Wide Churchilla 10s today. It was all what i was expecting. Fast delivery, quality product, good customer service. Im sharing photos of product below.
    https://ibb.co/bRZ4wF
    https://ibb.co/ncuRAa
    https://ibb.co/ctxPwF
    https://ibb.co/cw7Dqa
    https://ibb.co/jMi8Ov
    https://ibb.co/cB1jwF

    • Mr. Pedro’s comment has been published due to CigarAnalysis’s rules.
      *****
      According to CigarAnalysis rules, In order to publish someone’s comment on our website, he/she must declare that he/she is a real customer. The reason why it is requested is to prevent any negative or positive propaganda about companies.

      Following informations are kindly requested;

      Order number:
      Order details (screen shot):
      *****

  23. I placed an order at hitcigars only too be told that they can only ship inside Switzerland (no other countries) due to customs problems Shame as they have a great selection. Hope they get this situation sorted out soon 🙂

  24. NICHOLAS GIACONE

    I placed an order with hitcigars and they still are not able to ship outside Switzerland… They could not provide a timetable as it is due to customs…

    • Mr. NICHOLAS’s comment has been published due to CigarAnalysis’s rules.
      *****
      According to CigarAnalysis rules, In order to publish someone’s comment on our website, he/she must declare that he/she is a real customer. The reason why it is requested is to prevent any negative or positive propaganda about companies.

      Following informations are kindly requested;

      Order number:
      Order details (screen shot):
      *****

  25. Edgar Carmiol

    Greetings,

    I was wondering if you can tell me of all the authentic websites that sell Cuban cigars, are there any that will ship to the United States? I have read that most that will not. Others are a bit vague about whether they do or don’t. I don’t want to get screwed if the cigars are confiscated.

    Thank you,
    Ed

  26. I don’t know why Hit cigars not accepted my order?

  27. When they send me an email about shipment started to USA i ordered on 26th October and got my package of Backwoods Vanilla today. everytihng is great and they are relly know this business. cigars are fresh and delivery is very fast.
    Thanks gus

    • Mr. Daniel’s comment has been published due to CigarAnalysis’s rules.
      *****
      According to CigarAnalysis rules, In order to publish someone’s comment on our website, he/she must declare that he/she is a real customer. The reason why it is requested is to prevent any negative or positive propaganda about companies.

      Following informations are kindly requested;

      Order number:
      Order details (screen shot):
      *****

  28. I also picked up my order today too. Order date 01st December and picked up date is today. Shipment done by EMS and very very fast.
    Hitcigars is the best retailer for backwoods cigars.

    • Mr. Thomas’s comment has been published due to CigarAnalysis’s rules.
      *****
      According to CigarAnalysis rules, In order to publish someone’s comment on our website, he/she must declare that he/she is a real customer. The reason why it is requested is to prevent any negative or positive propaganda about companies.

      Following informations are kindly requested;

      Order number:
      Order details (screen shot):
      *****

  29. I am smoker of rare backwoods and i can only find these cigars in hitcigars. They have amazing customer service and sent me two packs of free backwoods.
    thanks a lot.

    • Mr. John’s comment has been published due to CigarAnalysis’s rules.
      *****
      According to CigarAnalysis rules, In order to publish someone’s comment on our website, he/she must declare that he/she is a real customer. The reason why it is requested is to prevent any negative or positive propaganda about companies.

      Following informations are kindly requested;

      Order number:
      Order details (screen shot):
      *****

  30. HitCigars is the best kept secret when it comes to the Backwoods. I was under the impression you’d have to go to Europe in order to get your hands on some of the rare flavors not available in the States. Very pleased with the Method of how to pay, Time and tracking provided was Big ! And the almost immediate email responses really give you that peace of mind these guys do good business! ✊🏾 Definitely earned a customer for Life

  31. Best place to get rarewoods! Very professional and safe online transactions! Thank you HIT CIGARS… Highly recommend for best online exclusive cigars.

  32. Best place to get rarewoods! I have been searching long and far for a reasonable price on my favorite cigars… finally hit cigars has everything for a regular cigar smoker needs.. i have recommended this to all my family and friends!

    • Mr. Carlton’s comment has been published due to CigarAnalysis’s rules.
      *****
      According to CigarAnalysis rules, In order to publish someone’s comment on our website, he/she must declare that he/she is a real customer. The reason why it is requested is to prevent any negative or positive propaganda about companies.

      Following informations are kindly requested;

      Order number:
      Order details (screen shot):
      *****

  33. Quick international shipping, extremely fresh product. Would recommend 10/10 and will be back for more!

  34. we get many boxes of backwoods everytime they are in stock. paying by western union is dope with them cause they give you a free pack of rare backwoods to cover any costs of sending the payment to like turkey or georgia wherever they are. the shipping times are meh at best(dont pay for the expedited shipping they will say its out of their control when the order is 15+ days late). But they are legit and always end up at my door no matter how long it takes. https://www.hitcigars.com/american-cigars/Backwoods/Vanilla-Cigars.htm

    • Mr. xavier’s comment has been published due to CigarAnalysis’s rules.
      *****
      According to CigarAnalysis rules, In order to publish someone’s comment on our website, he/she must declare that he/she is a real customer. The reason why it is requested is to prevent any negative or positive propaganda about companies.

      Following informations are kindly requested;

      Order number:
      Order details (screen shot):
      *****

  35. Ordered a box of vanilla backwoods on nov 13 and they came to cali by dec 1 very fast forsure buying more asap https://www.hitcigars.com/american-cigars/Backwoods/Vanilla-Cigars.htm

  36. Received on 27th my order backwoods vanilla cigar which was placed on 17 november with express mail. Thank you guys for the fast and well packed shipping.
    https://serving.photos.photobox.com/2893205826843df23a6fb2ad3e828e4c3a668834d968dfc36d3acb91348479acb987c174.jpg

    • Mr. Emre’s comment has been published due to CigarAnalysis’s rules.
      *****
      According to CigarAnalysis rules, In order to publish someone’s comment on our website, he/she must declare that he/she is a real customer. The reason why it is requested is to prevent any negative or positive propaganda about companies.

      Following informations are kindly requested;

      Order number:
      Order details (screen shot):
      *****

  37. Very difficult for order cigars from hitcigars. They are don’t ship to Vietnam and don’t ship to Germany

  38. Perfect timely manner cigars were fresh

  39. Trying to order from hitcigars, but response is “can not supply Cubans”! Odd, but then they don’t get any business do they?

  40. Next order going in already ! Best service and fastes Email respons i expierienced in my life!
    Thanks!
    I ordered –
    https://www.hitcigars.com/american-cigars/Backwoods/Honey-Cigars.html

  41. Charles Garcia

    Feb. 2, 2019 – created an account with ‘Hit Cigars’ and selected various Cuban cigars for purchase. I tried to pay but there was a message saying that I would received and email with instructions for payment. The email I received stated that my purchase was ‘Not Approved’ because “Cigar shipments have been ceased as we are in the midst of renewing our structure. We will be delighted to inform you once we commence our operations.”

    That would have been a handy piece of information to provide new and existing customers prior to shopping online. As a new customer if I had read that they were not active in commerce I would not have provided my personal information required to create an account. Ceasing operations seems to be significant enough to post on their website.

  42. I received a large order (GL 71/3/2019) from HITcigars this past week. I ordered on 6/1/19 and received the box on 6/22/19. HIT uses a payment service where the funds are in their account before anything is sent which extends the wait but once they accept the order and debit your VISA, the cigars are on the way. They track the shipment and notify you of the day you will receive and I will certainly work with them again. Good vendor with competitive prices especially in Partagas.

    • Hi joe,

      Your order has been shipped on 14 Jun 2019 and successfully delivered on 22 Jun 2019.

      All our cuban cigars are directly being shipped from Official Importer of Habanos SA.
      So, just be relax and enjoy your official authentic cuban cigars by Official Importer of Habanos SA.

      As HitCigars family, we are growing together with you.
      Thank you for your support.

      HitCigars Sales Team
      Valentin

  43. I ordered a box of Partagas Maduro No. 1 couple of days ago..

    One thing I like is you can pay via PayPal..

    I am very scared the cigar will be fake.

    I will keep you updated of How it goes

    • Hi Mr. Farhan,

      Your order has been shipped on 30 Aug 2019 and successfully delivered on 09 Sep 2019 (9 Days).

      All our cuban cigars are directly being shipped from Official Importer of Habanos SA.
      So, just be relax and enjoy your official authentic cuban cigars by Official Importer of Habanos SA.

      As HitCigars family, we are growing together with you.
      Thank you for your support.

      HitCigars Sales Team
      Valentin

      • Lincoln Roberts

        I keep trying to purchase through the Maduro International Paylink. Its charging my card but, the page isn’t refreshing. Also the charge will be reversed after a few hours. With still no email confirmation or the “pay” lin working.

        • Dear Lincoln Roberts,

          Thanks for your interest.

          You have two orders in our system and your two payments have been confirmed on 01st Jan 2020.
          Your orders have been shipped on 02nd Jan 2020 and tracking numbers also sent.

          As HitCigars family, we are growing together with you.
          Thank you for your support.

          HitCigars Sales Team
          Valentin

  44. George Sebastian

    I placed an order with Hit Cigars because the list a date code for all that they have in stock. Great!! Can get some sticks with a little age on them already. Because of this i was willing to pay for shipping even though you can get free shipping from other companies. Well first off, I ordered on the 12th of oct, and they were finally shipped on the 22nd. 10 days seems a little much to me, but ok. So i finally receive my cigars, one box was supposed to have a feb16 date code, i received jun19and the other was a dec12 date code, i received jun18. 3 years and 6 yrs difference. Now to be fair, ther is a little red i that you have to click on that says the date may not be what is listed, so i figured maybe a little younger, no prob, they might sell the listed box before my order filled. But no, they ship randomly, no effort to ship the listed box. My opinion, false advertising. If i had known how they operate i would have ordered elsewhere and saved the shipping cost and received them a lot faster

    • Dear George Sebastian,

      Thanks for your interest.

      Please note that;
      We clearly inform all customers in the products pages about “box codes”.
      ***might be change

      This is very clear and it means that boxes codes might be change because we can not always update boxes codes day and day.

      Should you have any questions, please don’t hesitate to contact us at [email protected] or [email protected]

      HitCigars Sales Team
      Valentin

  45. I ordered cigars and paid in 12 February but the shipping still not started. The email says that It might take 1-7days to ship since I pay. It has been almost 1month since I paid. 1month seems much to me and I wonder if there is any problem with my order.

    • Dear Hyunsu;

      This is a notice we received from customs office since 03 February 2020 and will keep you updated for further news.
      Your shipment is paused and postponed at the moment as you were in one of the high risk countries for Coronavirus (2019-nCoV).

      You can find the country list below.
      China, Kyrgyzstan, Korea, Sri Lanka, Laos, Mongolia, Macao, Nepal, Pakistan, Tajikistan, Turkmenistan, Uzbekistan, Vietnam, Fiji, Iran, Jordan, Kuwait, Qatar, Saudi Arabia, Yemen.

      Your order is waiting in our bonded warehouse and it is protected with air conditioned 16-18C (60-65F) temperature and 65-70% RH humidity, this means Habanos SA standart conditions for your cigars.

      We should wait until customs permission for shipments.
      We will keep you update.

      Please note that;
      You have always choose refund option for your order.

      Best Regards;

  46. Hyunsu Kim,

    I recently placed an order with HitCigars.com as well after reading all of the positive comments on Cigar Analysis and I am curious to know what the result was of your order. Did you cancel the order or did you finally receive it? If you received it, did the quality of the cigars meet your expectations? My order is currently being held up due to the COVID-19 pandemic and I was wondering if I should keep waiting for the order to be shipped or if I should request a refund and try again at another time once the pandemic restrictions have been loosened. Your response will greatly impact my decision and I look forward to your reply.

    Best Regards,

    Heath T.

    • Dear Heath Turner,

      Your order #HC21416RS has been shipped on 24th June 2020 and it is successfully delivered on 22nd July 2020.
      https://t.17track.net/en#nums=EE003049025RS

      As we declared on our website and also in your email;

      Shipments are delayed because of Covid-19
      All delivery periods during Covid-19 pandemic are not subject to regular international delivery times we declared. All shipments are delivered with delays during this period. Tracking status is decided by the Postal Service in the destination country.
      HitCigars are not quoting a delivery time during Covid-19 period.

      Best Regards,

  47. Received my first order from HitCigars and I am pleased. Took almost 3 weeks to arrive, but with COVID that is to be expected. Unopened box of cigars was verified real on Habanos S. A. website. Looked, smoked, burned, and tasted like every other Partigas D 4 I’ve ever had. I have already placed another order!!

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