Duty Free Cuban Cigars

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WebSite: www.dutyfreecubancigars.com
Company Name: N/A
Phone Number: N/A
Virtual Fax Number: N/A
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General Information: (from the website)

Smoke break… We’ll be right back!

We’re taking care of some quick updates and we’ll be back even better than ever.

Have a question about your order, please email us at [email protected]

Price: N/A

Customer Satisfaction: N/A
Product Authenticity: N/A
Price: N/A

General Information: (from the website) Smoke break... We'll be right back! We're taking care of some quick updates and we'll be back even better than ever. Have a question about your order, please email us at [email protected] Price: N/A Customer Satisfaction: N/A Product Authenticity: N/A Price: N/A

Review Overview

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User Rating: 2.89 ( 111 votes)
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187 comments

  1. This is my experience:

    1) Placed an order on Jan 20th, there were email updates from Damian till the order was placed.

    2) No response after multiple follow ups after this date and order is still in Pending status.

    Also, I see a comment on previous review stating that “Damian has had a medical issue since Dec. and is now recovering. He has had no access to the internet or phone calls due to location. He has advised me of all info to help solve these matters as he is the sole operator of the website. I will try my best with regards.” , then how was he able to respond to my emails till my payment was made on 20th JANUARY ?

    Latest Update:
    ############

    I was told that I will receive the refund in 3 days (On March 3rd) and I have not yet received the refund yet.

  2. Ordered 2 bottle of rum in Feb. Sent numerous emails with 0 replies This Damian guy is
    A crook and needs to be turned in. My lawyer plan to file a report with Malcom Kay of the RCIPS. He is the chief inspector of the Georgetown Police. I will do my best to destroy this man and his company and will not stop posting my experience on every cigar website and forum.
    Order # 19056

  3. DFCC SCAM STRATEGY EXPOSED:

    I already requested credit card to refund the transaction and got the full refund. There is a minimum number of days (usually 60 days) after which you can’t claim disputed charges. The strategy of DFCC is to wait out this period and steal you money.

    Please do this ASAP.

    • SCAM SCAM SCAM!

      I ordered from them in February. The owner took over $700 from me and is no longer returning messages since March. Once I paid I recieved no feedback and I suspect he scammed me. AVOID!

      iHavanas or Cigars of Habanos have both delivered to me since February

  4. It appears the Duty Free site may have been taken down? I get the 404 Error every time I try to bring them up and the same with any email communications. About one month ago, I placed a small order with them at which time the site was responsive. Tried to get in touch on anticipated shipping because I am actually interested in duplicating my first order which was for the LGC Md#4 which other vendors are out of and I do not believe they will be rolled again? Alas, my sorry luck.

    • Same with me! I am livid!

    • Yes, the site has been taken down so now the credit card company has to pursue my $300. Not that long ago, DFCC was a legitimate vendor with a terrible marketing plan. The charged about the same for cigars as other vendors but would then proceed to charge $35 to ship two boxes to the USA. Folks viewed them making money on the sale of cigars and then making some more in the shipping. Other online merchants selling various products do not do this.

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